PRIVACY POLICY
Last updated: September 2026
Market Plus attaches great importance to the protection of personal data and the privacy of visitors, clients, prospects and partners.
This Privacy Policy explains how Market Plus collects, uses, stores and protects personal data through the website agencymarketplus.com and in connection with enquiries submitted through the website.
DATA CONTROLLER
The data controller is:
MARKET PLUS
30 Rue Neuve
97229 Les Trois-Îlets
Martinique – French Caribbean, France
Email: direction@agencymarketplus.com
Tel.: +596 696 73 41 64
Market Plus determines the purposes and means of processing personal data collected through the website.
PERSONAL DATA WE MAY COLLECT
Depending on how you use the website, Market Plus may collect the following categories of information:
Identification and contact information
- First name and last name
- Company or organisation
- Job title
- Email address
- Telephone number
Information submitted by you
- Subject of your enquiry
- Message
- Project information
- Destination or market of interest
- Any information voluntarily provided through a contact form or email
Technical and browsing information
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referral source
- Cookie and tracking information, where applicable and subject to your consent where required.
We only seek to collect personal data that is relevant and necessary for the purposes described in this Privacy Policy.
PURPOSES OF PROCESSING
Personal data may be processed by Market Plus for the following purposes:
Responding to enquiries
To receive, manage and respond to enquiries submitted through our website, by email or by telephone.
Business development
To communicate with prospective clients, tourism boards, destinations, hotels, airlines, tour operators, travel agencies, institutions and other professional partners regarding Market Plus services and potential business opportunities.
Client and partner relationship management
To manage existing professional relationships, projects, proposals, contracts and communications.
Website management and security
To operate, maintain, secure and improve the website and prevent fraudulent or malicious activity.
Audience measurement
Where applicable, to understand how visitors use our website and improve its performance and content, subject to applicable cookie and consent requirements.
Marketing communications
Where permitted by applicable law, to send information relating to Market Plus, its expertise, services, news or activities.
Recipients may unsubscribe from marketing communications at any time.
LEGAL BASIS FOR PROCESSING
Depending on the processing activity, Market Plus may rely on one or more of the following legal bases:
Pre-contractual measures or performance of a contract
Where processing is necessary to respond to a request, prepare a proposal or quotation, or manage a contractual relationship.
Legitimate interests
Where processing is necessary for the legitimate business interests of Market Plus, including professional relationship management, business development, website security and improvement of our services, provided that such interests do not override the rights and freedoms of the individuals concerned.
Consent
Where consent is legally required, particularly for certain marketing communications or cookies and tracking technologies.
Legal obligations
Where processing is necessary to comply with legal, regulatory, accounting or administrative obligations.
RECIPIENTS OF PERSONAL DATA
Personal data is intended primarily for authorised members of Market Plus who require access to it for their professional activities.
Where necessary, information may also be accessible to service providers acting on behalf of Market Plus, such as:
- website hosting providers;
- website maintenance providers;
- IT and cybersecurity providers;
- email and communication service providers;
- CRM providers;
- analytics providers;
- professional advisers;
- other technical service providers required for the operation of our activities.
Such access is limited to what is necessary for the services concerned.
Market Plus does not sell personal data.
INTERNATIONAL DATA TRANSFERS
Some technical service providers used by Market Plus may process or host data outside the European Economic Area.
Where such transfers occur, Market Plus will seek to ensure that appropriate safeguards are in place in accordance with applicable data protection legislation, including, where applicable, an adequacy decision or appropriate contractual safeguards.
Further information regarding relevant safeguards may be requested by contacting Market Plus.
DATA RETENTION
Market Plus retains personal data only for as long as necessary for the purposes for which it was collected and to comply with applicable legal requirements.
As a general principle:
- Contact enquiries are retained for the time necessary to process and follow up the request and, where appropriate, for a reasonable period thereafter.
- Client and contractual information may be retained for the duration of the business relationship and for any additional period required by applicable legal, accounting or evidentiary obligations.
- Marketing information is retained until the individual withdraws consent or exercises the right to object, subject to applicable retention requirements.
- Cookie-related information is retained according to the duration applicable to each cookie or tracker.
Market Plus periodically reviews the need to retain personal information.
YOUR RIGHTS
Under the General Data Protection Regulation and applicable French data protection legislation, you may, depending on the circumstances, have the right to:
- access your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing activities;
- receive certain personal data in a portable format;
- withdraw your consent at any time where processing is based on consent.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise your rights, please contact:
Market Plus
Email: direction@agencymarketplus.com
Postal address:
30 Rue Neuve
97229 Les Trois-Îlets
Martinique – French Caribbean, France
Market Plus may request reasonable information necessary to verify the identity of the person making the request.
You also have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), the French data protection authority.
DATA SECURITY
Market Plus implements appropriate organisational and technical measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.
Access to personal data is limited to authorised persons and service providers who require such access for legitimate professional purposes.
However, no method of transmission or storage over the Internet can guarantee absolute security.
THIRD-PARTY WEBSITES AND SERVICES
The Market Plus website may contain links to third-party websites, social networks, tourism organisations, partners or other external services.
Market Plus is not responsible for the privacy practices of those third parties.
Users are encouraged to review the privacy policies of external websites before providing them with personal information.
COOKIES
The website may use cookies and similar technologies for essential functionality and, where applicable, audience measurement, embedded content, social media or other purposes.
Where required by law, non-essential cookies will only be activated after the user has provided consent.
More information is available in our Cookie Policy.
CHANGES TO THIS PRIVACY POLICY
Market Plus may update this Privacy Policy to reflect changes to the website, its services, technologies used or applicable legislation.
The date of the latest update will appear at the top of this page.
CONTACT
For any question regarding this Privacy Policy or the processing of your personal data:
MARKET PLUS
30 Rue Neuve
97229 Les Trois-Îlets
Martinique – French Caribbean, France
Tel.: +596 696 73 41 64
Email: direction@agencymarketplus.com